How to get your questions answered

Contact us directly

If you have further questions that are not answered in this Learning Center, would like to give us feedback, or report a problem, we have two ways to ensure you get a response quickly!

Send an email to

Please include any relevant URLs and your work email address so we can reference your account in our systems. If you are experiencing a technical challenge, you can help us resolve your issue more quickly if you share what action you took, what occurred, and what you expected to occur.

Including a screenshot also never hurts - a picture is worth a thousand words!

Message us via live chat  

If you were browsing our website you may have noticed a small chat icon on the bottom right corner of each page :

Clicking this icon will open a chat conversation with our support team.  Please be sure to include your name, email address, and organization so that we may better assist you. 

Lyric is the author of this solution article.

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