Contact us directly
If you have further questions that are not answered in this Learning Center, would like to give us feedback, or report a problem, we have three ways to ensure you get a response quickly!
1. Send an email to help@getro.com
Please include any relevant URLs and your work email address so we can reference your account in our systems. If you are experiencing a technical challenge, you can help us resolve your issue more quickly if you share what action you took, what occurred, and what you expected to occur.
Including a screenshot also never hurts - a picture is worth a thousand words!
2. Message us via live chat
If you were browsing our website you may have noticed a small chat icon on the bottom right corner of each page :
Clicking this icon will open a chat conversation with our support team. Please be sure to include your name, email address, and organization so that we may better assist you.
3. Support Form
Did you know we're making some improvements to the way you make changes to your job board? Check out the job board admin portal to add/edit/remove companies yourself!
Find out more here: https://bit.ly/37Fz3cx
If you would like for us to add, remove, or edit a company and/or job on your behalf, please fill out this support request form.