Unable to locate jobs

There are two reasons that your company page might say "We are unable to locate open jobs from Company":

  1. We do not have a link to a job source from which to get your job data, or
  2. There are currently no open jobs posted on your job source

Here's how to check to see which of these is applicable and what to do for each case:


No job source

In your admin portal, open the company profile in question. If there is no job source in place, you will see this under Job source:





If this company has a web page where they post jobs, click Add job source to provide us with this source of jobs. 


Note

It can take up to 7 days for a new job source to be configured and for the jobs to be fetched and visible on your job board. 

If this company does not have a web page where they post jobs, you can directly post jobs on their behalf to your job board. Read more here: How to post a job when you don’t have a careers page

No jobs posted to your job source

In your admin portal, open the company profile in question. If there is a job source in place, you will see this under Job source:




You can visit the URL to see if this company has any open positions posted.

Please note

If there are jobs posted on the job source that have been live for more than 24 hours, and the status is set to "Daily update", please contact help@getro.com to let us know.

M
Morgan is the author of this solution article.

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