Unable to locate jobs

There are two reasons that your company page might say "We are unable to locate open jobs from Company":


  1. We do not have a link to a careers page from which to get your job data, or
  2. There are currently no open jobs posted on your careers page

Here's how to check to see which of these is applicable and what to do for each case:


No company careers page in place

In your admin portal, open the company profile in question. If there is no careers page in place, you will see this under Careers page:



If this company has a careers page where they post jobs, click Add careers page to provide us with this source of jobs. 


Note

It can take up to 7 days for a new careers page to be configured and for the jobs to be fetched and visible on your job board. 

If this company does not have a careers page where they post jobs, you can manually post jobs on their behalf to your job board. Read more here: How to post a job when you don’t have a careers page

No jobs posted to your careers page

In your admin portal, open the company profile in question. If there is a careers page in place, you will see this under Careers page:



If the status is 'Active,' check on when the page was last updated. You can also choose Update now to sync immediately. 


Heads up

This option is only available for careers pages which refresh daily. Read more here about how often your jobs update: How often do job postings get updated on your job board

Good to know!

If your job board does not reflect the jobs on your careers page within 24 hours, please contact us at help@getro.com for further support.

L
Lyric is the author of this solution article.

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